Services

A. NON-VOICE SERVICES

i. TRANSCRIPTION

• VOICEMAIL/AUDIO TO TEXT

• MEDICAL

• LEGAL

• CONFERENCE/MEETINGS

• MARKET RESEARCH

• PHONE INTERVIEWS

• PODCASTS/WEBCASTS
This is a conversion of audio recordings to text supporting various English accents such as American, British, Australian, European, Asian, etc.

• CAPTIONED REPORTS
Text/Subtitles seen on bottom part of T.V. or Movie Theater screens. Applicable with Verbatim or Edited form.

• EDITING/PROOFREADING
We have excellent Editors and Proofreaders in finding most obscure mistakes which cover all aspects of grammar and readability.

ii. MEDICAL OFFICE SOLUTIONS

• ELECTRONIC MEDICAL RECORDS
RT provides solutions to process medical records and accounts of our clients who focus on process improvements for their patient’s medical records. We convert medical records into digital images for integration with various EMR systems. This service is performed on-line to client’s data base, allowing access to documents during the conversion process, a core aspect of providing superior care. Day-forward imaging of health records is the means to achieve superior care in a timely, cost-effective manner.

• ENCOUNTER DATA
We process, record, monitor and correct error logs of encounter data in a timely fashion each month. Part of our service is to create encounter data reports as required by the client. UM (Utilization Management) Team strictly complies on HIPAA policy practices. We ensure that data is transmitted appropriately to the Client and maintain confidentiality of information at all times.

• UTILIZATION MANAGEMENT
The process of evaluating and determining coverage for and appropriateness of medical care services, as well as providing any needed assistance to clinician or patient, in cooperation with other parties, to ensure appropriate use of resources.

iii. SEARCH ENGINE SUPPORT

• RESEARCH

• WRITING/EDITING

• CONTENT WRITING

• SOFTWARE DEVELOPMENT

• WEBSITE DEVELOPMENT/PROGRAMMING

iv. DATA ENTRY

• ON-LINE
• OFF-LINE

We support both handwritten and digital data entry/transfer into spreadsheet applications with fields or templates formatted and customized by clients and data entry/transfer into web-based applications provided by client.

We provide this support/service to various industries, organizations, institutions and companies comprised of business executives, entrepreneurs, medical and legal professionals.

v. DATA CLEANSING

vi. DATA SCRAPING

vii. BOOK DESIGNING

• BOOK COVER

• BOOK INTERIOR

viii. ACCOUNTING SERVICES

B. COMMUNICATIONS SUPPORT

ix. CUSTOMER SUPPORT/TEXT-CHAT

x. RESEARCH PHONE CALLS