Real Time Outsourcing Services Corp. - BPO, KPO, Transcription, General Transcription, Business Transcription, Legal Transcription, Medical Transcription

Japanese-literate Technical Support Representative (JL-TSR)

Thu, 08 Apr 2010 17:30:29 +0000

Agent required will have to read, analyze, and interpret general business periodicals, professional journals, technical procedures,
or governmental regulations. The work also includes the ability to write reports, business correspondence, procedure manuals. It also demands the ability to present information and respond to questions from groups of managers, clients, customers, and the general public, effectively and efficiently.

QUALIFICATIONS:

1. Proficiency in reading, writing, speaking, and understanding Japanese.

2. Excellent Japanese communications skills.

3. Must possess excellent judgment of customer questions, concerns and requests.

4. Must possess excellent analytical and technical skills.

5. Can work under pressure without losing composure at all times.

6. Knowledgeable in Web 2.0 administration which includes changing passwords, user name resetting, etc.

7. Must be very good in decision-making and must be customer-care oriented at all times.

8. Willing to work on shifting schedules.

9. Enjoys talking to people.

10. Punctuality and Professionalism.

Technical Support Representative (TSR)

Thu, 08 Apr 2010 16:57:59 +0000

Agents required will have to read, analyze, and interpret general business periodicals, professional journals, technical procedures,
or governmental regulations. The work also includes the ability to write reports, business correspondence, procedure manuals. It also demands the ability to present information and respond to questions from groups of managers, clients, customers, and the general public, effectively and efficiently.

QUALIFICATIONS:

1. Must possess excellent judgment of customer questions, concerns and requests.

2. Must possess excellent analytical and technical skills.

3. Must possess excellent communications skills.

4. Can work under pressure without losing composure at all times.

5. Knowledgeable in Web 2.0 administration which includes changing passwords, user name resetting, etc.

6. Must be very good in decision-making and must be customer-care oriented at all times.

7. Proficiency in American, ANZ (Australia-New Zealand), U.K. accents and lingo, an advantage.

8. Willing to work on shifting schedules.

9. Enjoys talking to people.

10. Punctuality and Professionalism.

General Transcriptionist

Sun, 28 Feb 2010 06:07:43 +0000

Transcription works can be from Legal, Medical, Business, Entertainment and Technical fields. Successful applicants will be transcribing audio files recorded from lectures, seminars, workshops, financing earning calls, telephone conferencing, speeches, religious sermons, minutes of meetings, dictated medical reports, entertainment and music recordings.

QUALIFICATIONS:

1. Excellent typing skills, speed of at least 35 words per minute.

2. Excellent hearing acuity.

3. Proficiency in English which includes excellent spelling, grammar, punctuation skills, comprehension and common sense.

4. Remarkable ability to understand foreign accents and lingo such as American, European, Australian, Asian, etc.

5. Willingness to learn and be trained.

6. Able to work independently and meet deadlines.

7. Reliable Internet connection, for home-based applicants.

8. Acquiring a foot pedal is optional, but can make work a lot easier and faster.

9. Willingness to work on a graveyard shift.

10. Punctuality and Professionalism.