Company Profile

Mission:
Our aim is to closely administer business solutions to all organizations and institutions that demand no less than excellence and professionalism. Our mission is to deliver what we do best at all times – topnotch, world-class quality support and services, reasonable rates, and fast Turn-Around-Time (TAT). Customer satisfaction is our satisfaction.

Vision:
Our vision is to be able to accommodate every organization or institution that requires RT’s outsourcing services expertise. Bonded by excellence and professionalism, it is RT’s core objective to make every result delivered exemplify optimism, transparency, commitment, dedication and integrity. RT aims to contribute significantly in making the Philippines as the main Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) destination across the continents as it magnifies its engagements towards continuous progress, nourishing the staff, its business affiliates and the community.

About us

RT was formed by a team of highly-skilled and well-experienced professionals who studied, worked and lived in Manila, North America, Northern Asia and the South Pacific region. The team is composed of simple and yet, dynamic individuals sharing a common objective – delivering positive results. And, the common goal – progress for all, no one left out. Common denominator is optimism, that is Real Time (RT).

Real Time (RT) Outsourcing Services Corp. is a Philippine-based Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company that delivers what you need, when you need it. RT attends to every support and service need, in Real Time. RT is an outsource mechanism for companies of all sizes, organizations and institutions belonging to various professional fields that cover Commercial, Legal and Medical industries. RT operates 24/7, 365/12.

RT is ideal for any business, organization or institution that demands superior quality, cost-effectiveness, productivity, efficiency and fast Turn-Around-Time (TAT), without having to worry about holidays, sick leaves or emergency leaves.

RT Team’s individual accomplishments and background in the BPO and KPO global arena has earned its place and paved its way in manifesting RT as the W.I.S.E.R. choice:

Wide – vast services, openness, adaptability.
Integrated – systematic, precise, focused, results-oriented.
Secure – professionalism, confidentiality, security, policies
Experienced – knowledge, skills, resources, vast network.
Reputable – trusted and recommended.

Real Time (RT) Outsourcing Services Corp. has been providing superior BPO and KPO support and services to North America, Europe, Asia, Australia and New Zealand.

RT provides Business Transcription, Market Research Transcription, Voicemail Transcription, Entertainment Transcription, Legal Transcription, Medical Encounter Data, Medical Transcription, Utilization Management, Data Encoding, Data Entry, Data Cleansing, Data Scraping, Proofreading, Research, Writing, Editing, Accounting Services, Translations, Web-Development, Software Development, Phone Call Answering Services, eMail Secretary, Text-Chat Support, Research Phone Calls, Secret/Mystery Shop Support and Services, Power-Point Presentations, Audio-Visual Presentations, Captioning and Subtitling.

RT adapts and builds business solutions with utmost precision to every client’s special needs and requirements, making us their number one choice. Our clients’ loyalty and unsolicited recommendations that favor their business network of contacts and us, are living testimonials, in Real Time.

SECURITY AND CONFIDENTIALITY

Real Time (RT) Outsourcing Services Corp. observes very strict, efficient and effective measures in monitoring, maintaining and improving confidentiality and security within the areas of operations at all times.

The following is a partial list of the rules and regulations that we strictly adhere to:

• Files and data transmissions are transferred over a secure internet connection employing the latest encryption technologies
• Real Time (RT) Outsourcing Services Corp. has full management control of its facilities and centers nationwide.
• All employees are required to sign a Non-Disclosure Confidentiality Agreement. A copy of the said agreement may be requested by the client.
• Our computer systems are equipped with active security and monitored 24/7, 365/12, with automated and real time network intrusion detection.
• Emergency Contingency plans and back ups are in effect to facilitate continuity of operations at all times.

WHY OUTSOURCE TO RT?

• No initial setup fees
• Minimal down payment for short term projects
• Service is available 24/7, 365 days a year
• Make better use of your secretary or staff’s time
• No employment issues
• No expensive agency/temp fees
• Competitive rates with potential savings up to 60%

WHY REAL TIME (RT) OUTSOURCING SERVICES CORP.?

Young, aggressive, promising, innovative, new and successful companies choose us because of our relentless ability to cope up with:

• WORLD-CLASS QUALITY Guaranteed minimum 99.5% accuracy
• SECURITY and CONFIDENTIALITY: facilities, policies and network infrastructure.
• COST-EFFECTIVE and COST-EFFICIENT: competitive rates, outstanding results.
• FLEXIBLE: adapts and adjusts to clients’ needs
• Rapid TAT (Turn Around Time): Real Time
• RT is always the W.I.S.E.R. choice.
Wide, Integrated, Secure, Experienced, Reputable